Many participants with the MySource debit card are receiving emails from our automated system stating that a recent card transaction hasn't been resolved or receipts are needed for further substantiation. Please note, these emails are being sent in error. We are actively working to resolve this issue as soon as possible and deeply apologize for any inconvenience this has caused you. Stay tuned for updates. We'll have more information for you as it becomes available.
UPDATE: This issue has been resolved. Emails should be going out to affected participants informing them of transaction resolutions within the next 24 hours. We apologize again for any inconvenience this has caused.

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